Liftway

Support

Stuck, found a bug, or have an idea? Email support@liftway.app. I usually reply within two working days. You can also use Settings → Feedback → Report a bug or Suggest a feature inside the app.

When reporting a bug, it helps to include your phone model, the app version (shown in Settings → About), and what you were doing when it happened.

Frequently asked questions

Where is my data stored?

Only on your phone. Liftway has no account and no cloud sync, so your workouts and measurements never reach a server. That also means nobody, including me, can recover them if your phone is lost or reset, so keep a backup (see the next question). More in the privacy policy.

How do I back up my data?

Go to Settings → Backup → Export as JSON and save the file somewhere safe, such as Google Drive, iCloud Drive or an email to yourself. The JSON file is a complete backup that Liftway can restore. Excel and CSV exports are for viewing your history in a spreadsheet, not for restoring.

How do I move to a new phone?
  1. On your old phone: Settings → Backup → Export as JSON, and send the file to yourself.
  2. On your new phone: install Liftway, then Settings → Import → Liftway backup (JSON) and pick the file.

This works between iPhone and Android too.

Can I bring my history from another app?

Yes. Settings → Import accepts a FitNotes backup or a Hevy CSV export. Exercises are matched to your library by name, and anything already in Liftway is skipped, so importing the same file twice won't create duplicates.

The rest timer alert comes late, or not at all
  • Make sure notifications are allowed for Liftway in your phone's settings, and check that Timer mode includes a rest timer (Settings → Timer mode).
  • On Android, also allow Alarms & reminders for Liftway if your phone asks. Some phones delay alerts to save battery; setting Liftway's battery usage to "Unrestricted" helps.
  • On iPhone, check that Focus or Do Not Disturb isn't silencing it.
My workout is still "running" on the home screen

A workout keeps going when you leave the logging screen, so you can check other things mid-session. Press Finish on the current-workout card to end it. A workout left open for more than 12 hours is closed automatically, and every set you logged is kept. If you'd rather be asked to finish every time you leave, turn off Settings → Current workout card.

How do I turn on the supplement tracker?

It's off by default. Go to Settings → Supplements and switch on Show on Home. You can add supplements there, with an optional daily reminder.

How do I delete my data?

Because it's all on your phone, deleting Liftway (or clearing its storage in your phone's settings) erases it completely. Export a backup first if you might want it later. For crash reports or emails you've sent, see "Your rights" in the privacy policy.

How do I join the beta?

Email hi@liftway.app and say whether you use iPhone or Android.

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